Different Maintenance Images

For any successful, growing business there comes a point where you have to reassess your facility management plans. What may have been a small, one-facility company has grown and grown, and now has multi locations and a large workforce. Whilst this is a triumph for any business owner, the scale and complexity of ensuring your facility maintenance runs smoothly, both in terms of planned and reactive maintenance, becomes heightened with the growth of your business.

For example, where you once had only one air-conditioning unit to maintain, you now have to plan maintenance for multiple units across a number of locations. Similarly, your compliance maintenance becomes a much larger and more complicated task, which must take into account various pieces of legislation across a variety of systems. Take PAT testing, for example. What used to be a few simple inspections of 10 or more pieces of portable equipment, now may have increased to over a hundred items, which not only takes more time, but extra planning to make sure every one is covered.

In order to tackle this increased workload, it is essential that any large business owner utilises a proper facility management plan, alongside a professional and organised team who can carry out the work needed in a timely and effective way.

Key aspects of a facilities management plan for large businesses are:


For large businesses, even a relatively small disruption in one area of your company can have a huge knock on effect to multiple parts of the rest of your business. With each department relying on each other to perform their specified role, if one cog in the system falters then the problem rapidly increases. For this reason, proper maintenance planning is essential in facilities management. Not only will it limit the likelihood of unexpected issues occurring within your company, but it will help with the logistics of any maintenance that needs to be undertaken in a specific department, ensuring that other areas are not affected. For example, you may find that the best way to avoid too many disruptions during a maintenance task is to move the affected department to a temporary location so they can continue to work, or perhaps undertaking the work out of office hours is the best option. Essentially, employing a thorough, comprehensive plan will help you work out the best approach to any task.


We all know that business compliance is an intricate and complex beast that requires many hours of reading to just understand the basics. As your business grows, so does the amount of legislation that you must comply with which can become somewhat overwhelming. In order to make sure you are crossing all the t’s and dotting all the I’s, you may find it beneficial to hire an external company which has experience in compliance maintenance. They know every nook and cranny of legislation and can ensure that your entire business, regardless of how large or how many locations, is compliant with every single element required of them.


Computerised Facilities Management Software, like MSL’s inSYNC portal, allows you to have a clear and transparent overview across your entire organisation so you can easily organise and manage a vast range of tasks from start to finish. They also help you create and maintain planned maintenance schedules, as well as keeping you up to date on your spending, so you can be sure that you are keeping within your budget. Utilising a management system really does take a lot of the stress out of large scale facility management.

Assign Leadership Roles

Placing the responsibility of spotting potential maintenance issues to people who work on the ground means that you are more likely to stop a problem quickly, before it becomes a bigger issue. Whilst this doesn’t diminish the role of upper management, who are integral as an overseer of the entire business and ensuring it runs smoothly, giving responsibility to people who work within each location every day is a resourceful and useful tactic, which will save you time and money. It also helps your staff feel listened to and appreciated, which leads to happier, more content employees.

Whilst running a large business can be overwhelming, especially if the success and growth is relatively new, it is important to realise that with proper planning, delegation and even cleverly utilised technology, you can ensure that your facility runs smoothly. And don’t forget, companies like MSL are here to help you make this adjustment even easier, helping to run your facilities management so you can concentrate on other aspects of your growing business.