At MSL, we are incredibly proud of the huge range of services we offer. From our planned maintenance program, where we will spend time to create a bespoke maintenance plan for your business, to our project maintenance, in which we take care of all aspects of any project, be it big or small, to ensure that it is completed on-time, within budget and fully compliant with all regulations.
With such an extensive list of fully comprehensive services, we are often asked by our customers how it is possible for them to manage all their various programmes. It is for this reason, that we provide our customers with fully transparent systems so they can keep a track of every aspect of their facility management account.
Our web portal system gives you complete access to your maintenance programmes and compliance records. You are able to log in 24/7 and track every job, from beginning to end, allowing you to see our progress and whether we are getting the job done in a timely and efficient manner. You can also see how we keep your facility compliant and up-to-date with electrical, fire and gas legislation through our unique ‘one stop shop’ compliance module.
The web portal also offers the ability for you to download management information reports on your maintenance spend, analysed by trade, site and response category. This allows you to quickly assess which areas of your business is potentially problematic and identify recurring issues that require investigation.
Our award-winning help desk has state of the art technology, which provides you with fully transparent information about your spend and our performance. Our help desk staff are fully trained to offer you support in any maintenance issues you may have, and will be able to help sort issues quickly and efficiently, ensuring the right team of fully qualified professionals are sent to support you and fix the problem.
To discuss these, and any of our other services, please call us on 0333 1234450.