Many businesses offer a technology solution as their USP. Not MSL. We believe that by combining people and technology; combining knowledge, experience and passion with technological innovation is the winning USP.
That is why MSL is the facilities management company of choice for many household names at more than 25,000 separate sites across the UK, Ireland and into Europe.
Quite simply, we work with you as one team and we over deliver.
Our vision is to go above and beyond our customers’ expectations. And in order to do that, we have a robust recruitment policy with ongoing training and professional development. Everyone at MSL has the same approach to customer care.
MSL has developed its powerful, inSYNC FM system that helps you stay in control of all aspects of your facilities management programme including reactive and planned maintenance.
At the forefront is the site level inSYNC portal that facilitates access to log work requests, track work progress, view a site asset register, check statutory compliance and download certificates.
In the field the MSL App helps us to organise people and resources effectively and is linked to our reporting system providing instantaneous updates and signed off job sheets from site including before and after photographs.
Our management information reports offer complete visibility of all your spend and whether we are meeting with our agreed key performance indicators.
Combining people with technology gives MSL a powerful work model and supports the view that“MSL combine the customer service culture and values of a medium sized company with the service delivery and reporting infrastructure that is normally associated with a large provider.”