A retail facilities management service tailored to your needs
Helping You to Adapt
Brick and mortar retailing has seen drastic change in recent times and effective facilities management for retail businesses is essential in navigating through the changing world of business.
The retail experience has changed, and a one size fits all approach to retail facilities management is not viable. We can help you adapt your facilities to whatever the requirement in order to ensure they are equipped to process maximum demand and profit whilst keeping staff and customers safe. We have years of experience in maintenance projects to help you make any changes necessary to your retail facility.
It is essential for retail businesses to keep your doors open as even losing 1 day of trading can have significant knock-on effects. Trying to manage a maintenance schedule across multiple retail locations can be extremely difficult and this is where we can help. We tailor a planned maintenance programme to the needs of your business and work seamlessly with you to keep things running smoothly. Whether out of operating hours of discretely during trading time we will ensure there are no nasty surprises related to your premises.
Should the worst happen however, we’re always on hand 24/7 with our reactive maintenance services.
Putting Your Customers First
Successful retail businesses think like their customers and your retail facility is a key factor in their overall consumer experience. The rise of e-commerce has meant that customers are ever more demanding, and your facility must offer a unique and high-quality appeal in order to compete and set yourself apart. Air conditioning, security, parking, lighting are all seemingly unnoticeable factors that can have a huge impact on the impression given to consumers. Ensure your facilities are up to scratch with our range of retail facilities management services to improve security, hygiene, lighting and customer experience.
Keeping Your Business Compliant
Retail businesses are subject to strict legislation and even tougher fines in order to keep customers safe and not being compliant can result in significant unexpected costs. Changing legislation can be hard to follow and even the most well-intentioned businesses owners and operations directors can miss potentially catastrophic operating practices. Our compliance maintenance service leaves you with one less thing to worry about. We have decades of experience maintaining nationwide multiple site facilities keeping them compliant and running safely within the confines of the law.
MSL’s foundations to a robust facilities management service include:
Call us today on 0333 1234450 or fill out the form below and we will get back to you.
The first thing to say about the MSL help desk is that it’s not a call centre. As a client, you have your own customer service advisor, who makes it their business to understand your business and its needs.
Supporting all MSL's activities is the in house developed inSYNC® integrated FM system. Live integration of modules provides total transparency of activity and communication from the individual site, to customer head office to MSL.